3ioPrasadam

We at 3ioPrasadam.com believe in helping you as much possible and hence, we have a liberal and simple process.

 

Returns and Refunds:

All products are non-returnable. However, in the unlikely event that you receive a damaged, defective, or incorrect item, we will provide a replacement, provided the damage is reported within 48Hrs of delivery. To process your request, we may contact you to verify the damage or defect. We reserve the right to pick up the product for assessment before issuing a replacement.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9372724331 or email us at [email protected] mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

  • Any product that exhibits physical damage to the box or to the product;
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
  • Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.

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